working together for safer spaces



To work together to maintain a safe, clean, and sustainable Pinelands.


To improve Pinelands consistently and incrementally for the benefit of all who live and work here.


*Improve Public Safety
*Provide additional control room facilities for patrols and camera systems
*Improve Maintenance and Cleansing
*Provide Environmental Development
*Establish a Social Development programs

Transparency & Accountability

Submission of annual reports to the local community, facilitation of local community participation in board meetings and members’ meetings of the CID company, and publication of relevant documentation online.

History of Pinelands

The background to the establishment of the PLCID is deeply rooted in the area’s history. Pinelands was established in the late 1920’s as the first planned town and self-contained “Garden City” in South Africa. Characteristic of a Garden City is a central park and commercial area, with public buildings and services offered alongside commercial activities. Additionally, Garden Cities generally have multiple railway stations and well-thought-out street layout. Trees and green spaces are preserved when building, and homes are designed to be unique from one another.  These are the principles upon which Pinelands was established, resulting in a suburb today that has many green spaces, abundant trees, and comfortable family-homes.

Establishment of the Pinelands CID

Pinelands faces several challenges and is exposed to increasing crime, environmental and social concerns. Crime, especially, increased exponentially around 2009 to 2014 . This led in 2011 to the establishment of the Pinelands Street Camera Project as a community initiative. The Pinelands Neighbourhood Watch became active again and managed to draw in a sufficient number of patrollers who managed to minimise the crime trend. However, the area remains under pressure as there are still unacceptable serious incidents taking place. The community therefore needs to maintain its vigilance and continue to improve public safety. To further enhance the area would require a more concerted effort which goes beyond the realm of volunteerism. The desire to establish a CID was born from the need to achieving broader participation in initiatives


What is a CID?

source: fresnayecid

A CID (City Improvement District), also known as a Special Rates Area, provides the funding mechanism & structure to improve services in a defined neighbourhood. Once established, the CID enables property owners to become involved in the management of their own area by collecting money through the City’s billing system. The additional monies collected are transferred to a non-profit company (established by the property owners), which enables the company to augment services provided by the City. The non-profit company gets a mandate from the property owners on supplemental municipal services and infrastructure desired for the area. 

Defined Area

The defined area includes the suburb Pinelands in its entirety along its boundaries. The proposed area covers:

  • Northern Boundary: Up to and including ERF 3078 (Old Mutual Head Office)
  • East Boundary: Along the Western Boundary of Jan Smuts Drive until it intersects with the Railway Reserve
  • South Boundary: Along the North Boundary of the Railway Reserve and the Golf Course
  • Western Boundary: Along the Eastern side of the Railway Reserve, skirts the Pinelands Business Park up to Avonduur
  • Along Sunrise Road ERF 110934, Walton Grove Road and properties both side of Ambleside.
Boundary Map

Why establish a CID?

Pinelands has long been considered a safe and secure suburb. Recent challenges however include an increase in crime, environmental and social concerns as well as poor service delivery. The CID model is based on an international practice that is aimed at preventing degeneration of cities urban decay. The model facilitates upliftment, economic growth and sustainable development. Forming a CID involves a comprehensive procedure as laid out in COCT guidelines which have to be followed meticulously.

What is an SRA?

According to the SA Constitution (Sections 152 & 153), the objective of a local authority is to provide all its residents with certain basic services such as water, electricity, sanitation and refuse removal, etc – up to an equitable standard. For communities who wish to enjoy municipal services of a higher level, a Special Rating Area (SRA/CID) provides them with the option of paying for these additional services, which should be affordable and sustainable. A CID provides a clear, well-tested way to boost municipal services by channelling 100% of the additional money raised back into the neighbourhood.

Benefits of a CID

source: fresnayecid

Financing a CID

source: fresnayecid

Public Safety

Public safety related services consist of five integrated subservices:

  • 24-hour patrols
  • Dedicated Law Enforcement Officers
  • CCTV camera infrastructure
  • Control Room Monitoring
  • Community Safety App

Law Enforcement

There are currently no law enforcement officers assigned to Pinelands. In addition to the dedicated patrols operated by private sector providers, two dedicated City of Cape Town law enforcement officers will also be deployed by the Pinelands CID. 

Law Enforcement officers are responsible for enforcing the City’s by-laws and traffic laws, clamping down on offences such as general nuisances, alcohol offences, speeding, driving under the influence of alcohol, illegal parking, reckless driving, problem buildings and illegal informal trading. Peace Officers have the power to confiscate, arrest, issue compliance notices and fines, and shut down illegal operations where by-laws are infringed upon.

Environmental Development

The objectives of the Environmental Development Plan are to enhance and provide additional municipal services and to ensure that Pinelands is a clean, attractive, and well-maintained area we can all be proud of. We aim to achieve this by collaborating with residents and other organizations in Pinelands providing public services or initiatives in this space. The proposal covers the following:

  • Parks and playgrounds;
  • The Elsieskraal Canal;
  • Bus stops, Train stations, bridges, the subway and other areas used as shelters; and
  • All streets within the Pinelands CID

Maintenance & Cleansing

The outcome of the urban management survey indicated that Litter and Cleanliness is the 2nd most important issues raised by residents after Safety and Security. The objectives for Maintenance and Cleansing are to enhance and provide additional municipal services and to ensure that Pinelands is a clean, attractive and well-maintained area we can all be proud of. We aim to achieve this by collaborating with residents and other organizations in Pinelands providing public services or initiatives in this space.

Of great importance is that we align our activities and collaborate with the various departments in the City of Cape Town and our local sub-council.

Social and Economic Development

The urban management survey conducted indicates that street people, homelessness and vagrancy is a concern in Pinelands. In this regard there is an understanding and a willingness to assist in dealing with this problem by partnering with NPO’s / NGOs and other City initiatives (Street People Unit) capable of addressing the issue.

Homelessness has a devastating impact on the health of people who directly experience it including increased illness, higher use of health services and early death. While some people become homeless as a result of mental illness, it is also well known that the experience of homelessness can exacerbate existing problems and lead to new mental health problems, including addiction. There are 48 City Improvement Districts across Cape Town and they strive to better the communities they serve. 

Urban Management Survey

The Pinelands Perception Survey was conducted online via SurveyMonkey between 2018 and 2019. A total of 564 property owners, both residential and business, were surveyed.


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